Shipping Policy — GADGETPRIME

Last Updated: October 16, 2026

At GADGETPRIME, we aim to deliver your favorite gadgets and tech accessories safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver orders within Pakistan.

1. Delivery Coverage

GADGETPRIME aims to deliver orders across Pakistan, subject to courier service availability and delivery restrictions.

Delivery availability may vary depending on your city, area, and the courier service operating in your location.

If delivery is unavailable to your address, our team will contact you to discuss possible alternatives.

2. Order Processing Time

Orders are generally processed within 1–3 business days after order confirmation.

Processing includes order verification, product availability checks, packaging, and preparation for dispatch.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during sales, public holidays, or periods of unusually high demand. If a significant delay occurs, we will make reasonable efforts to inform you.

3. Estimated Delivery Times

Our estimated delivery times after dispatch are:

• Major cities: Approximately 2–5 business days.

• Other serviceable areas: Approximately 3–7 business days.

• Remote areas: Delivery may take longer, depending on courier coverage.

These are estimates, not guaranteed delivery dates. Actual delivery times depend on the courier, destination, weather, public holidays, and other circumstances.

We will communicate any significant known delays where reasonably practicable.

4. Shipping Charges

Shipping charges will be displayed at checkout or communicated before order confirmation, as applicable.

Charges may depend on the delivery location, parcel weight, courier service, and selected delivery option.

If free shipping is offered during a promotion, the applicable eligibility conditions will be displayed with that offer.

No undisclosed shipping charge should be added to your order without your agreement.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders in supported locations.

If you select COD:

• Please provide a valid phone number and accurate delivery address.

• Keep the order amount ready when the courier arrives.

• Our team or courier may contact you to confirm delivery details.

• Please inspect the external package for visible damage before accepting it, where the courier's procedures permit.

Opening a package before payment or delivery acceptance depends on the courier's policy. If you receive a damaged, defective, or incorrect product, contact GADGETPRIME for assistance under our Return and Refund Policy.

6. Order Confirmation

After placing an order, you may receive a confirmation through the contact information you provided.

For COD orders or orders requiring additional verification, we may contact you to confirm your order before dispatch.

Please ensure your name, phone number, and delivery address are accurate to avoid unnecessary delays.

7. Tracking Your Order

Where tracking is available, we will share the tracking details or delivery updates provided by the courier.

You may use the courier's official tracking service to check your parcel's progress.

Tracking updates may take some time to appear after dispatch. If you have not received tracking information or your parcel appears delayed, contact our support team.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing complete and accurate delivery details.

If a parcel cannot be delivered because of an incorrect address, an unreachable phone number, or repeated unsuccessful delivery attempts, the courier may return it to us.

If this happens, please contact us to discuss redelivery or other available options.

Any additional shipping charges will be communicated before a redelivery arrangement is confirmed and will be subject to applicable law.

9. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears lost, or arrives with visible damage, please contact us as soon as possible.

Provide your order number and, where relevant, photographs of the parcel or damaged product.

We will coordinate with the courier and investigate the issue. Depending on the circumstances, the resolution may include an updated delivery estimate, replacement, refund, or another appropriate remedy.

Nothing in this policy removes your rights regarding goods that are lost, damaged, defective, or not delivered as agreed under applicable law.

10. Product Availability and Split Shipments

Most orders will be dispatched once the ordered products are available.

If an item becomes unavailable after an order is placed, we will contact you to discuss an appropriate solution.

If an order must be shipped in multiple parcels, we will communicate the relevant delivery information where possible.

We will not substitute a materially different product without your agreement.

11. Order Cancellations and Returns

If you wish to cancel an order, contact us as soon as possible. Cancellation may be possible before dispatch, subject to order status and applicable law.

Once a parcel has been dispatched, our cancellation and return procedures may apply.

For information about eligibility, return shipping, replacements, and refunds, please review our Return and Refund Policy.

12. Contact Information

For shipping questions, delivery updates, or assistance with an order, contact us:

Store Name: GADGETPRIME

Email: contact.gadgetprime@gmail.com

Phone: +92 337 1416191

Country: Pakistan

Please include your order number when contacting us about an existing shipment.

Thank you for choosing GADGETPRIME.

GADGETPRIME — Stay Smart. Stay Stylish. Stay Prime.